Copilot fails to sign-in to github

[gaashh]

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I try to sign in from IntelliJ (2022.2.3/Ultimate) using Copilot plugin (1.1.35.2063).

"Sign in to GitHub" opens a browser page and I reach the "Congratulations, you're all set!
Your device is now connected." message. But at the IntelliJ side the plugin dialog box closes and it does not sign in.

[iamcjwilliams]

@gaashh Have you tried logging out and logging back in? What are the steps taken to receive the error mentioned?

[lironzizva]

Same here.

[misha21742]

same here

[brajeshmehra24]

I'm also getting the same issue in Goland

[cwyspy100]

same here pycharm 2022.2， a month cannot login in

[cwyspy100]

i can login github，but in idea or pycharm vscode cannot login in for reason Extension activation failed: "connect ETIMEDOUT 192.30.255.117:443" ， why。。。

[iamcjwilliams]

@gaashh Our copilot team will review this issue

[gaashh]

@iamcjwilliams any update?

[tilmann1]

@gaashh Please open a support ticket via https://support.github.com/contact/bug-report, thanks!

[rkishony]

same issue for me. is it related to institutional repos perhaps?

[iamcjwilliams]

@rkishony Have you tried troubleshooting your issue here: https://docs.github.com/en/copilot/troubleshooting-github-copilot

[RobertronS]

I have the same issue, is there any fix?

[shibasis0801]

@iamcjwilliams Could you please let me know?

[iamcjwilliams]

@shibasis0801 IT admins put restrictions on their corporate networks. Therefore, it's imposed across ALL network traffic. Copilot just requires network access, so it falls inside the corporate web traffic policy. Have you tried using copilot outside of your corporate network

[AndersWinther-Dahl]

@shibasis0801 IT admins put restrictions on their corporate networks. Therefore, it's imposed across ALL network traffic. Copilot just requires network access, so it falls inside the corporate web traffic policy. Have you tried using copilot outside of your corporate network

Is it possible to confirm if that's the case?
Last time I looked in the idea.log file it wasn't clear to me, if it's caused by network or other policy restriction.

Maybe the plugin creator should log some more or give a better explanation in the error-pop-up.
Just a suggestion 😊

[shibasis0801]

@iamcjwilliams
It's working fine on my personal laptop. I guessed it would be some kind of corp restriction on the Work system.
But I am able to use VS code with copilot on the work laptop.
If there is a solution for this then please let me know.

Alternatively I guess you would be storing the auth token somewhere locally in the plugin to persist across restarts.
Could you please let me how I can manually authenticate the plugin ?

Or any other way

[tennisfar]

Same problem for me, I'm on work laptop, can make Copilot sign in with VS Code (probably because I'm using the plugin "win-ca"), but in Rider it just hangs after I've accepted the "Congratulations, you're all set" dialog.

[nortain]

I tried using copilot on both my personal and work systems. The work system failed to ever connect while my personal system had no issue at all. It doesn't look like my company has a corporate account so I'll be unlikely to run in on my work system until one is setup and I'm able to use the copilot business account. Wouldn't be surprised if a lot of folks are the professional work space aren't in a similar place.

[shibasis0801]

VS code works for me on the Work system

[nuisanceless]

I have same issue。

[tennisfar]

I can confirm having the same issue, on work systems.

[dmitry-js]

Same here

[sonu628]

same issue on Webstorm
UPDATE: fixed by updating

[Liko2k]

Can you elaborate please?

[kuoaid]

Did you guys go to settings/copilot on the github website to finish the setup? Not doing that WILL block you from using Github Copilot, and the program will not tell you what's wrong.

[TomVondracek]

Thank you! Solved by finishing the setup in the https://github.com/settings/copilot

[benbjamin24]

Had the same issue, all that was needed was to click the notification button in the VSC and click accept, and that was all.

[bogdanIuga]

Had the same issue. It's not working from the copilot modal.

To fix it (worked on my machine :)) ):

1. In VS Code, bottom left, click on the user Icon
2. Sign in to copilot from there

[kuscsik]

Same issue on Android Studio.

[ZefanHu]

@gaashh I meet the same issue in Clion, I solved the problem with the following:
first, logout Copilot. then, restart the CLion. And then let Copilot force the proxy use the Proxifier.
Premise, I use the clash for windows to connect extranet becuase my local network cannot use github smoothly.
Reopen CLion, log in again, and I found that it can be used normally.I may not express very well, my English is not very good.
I hope this works for you.

[avishekgurung]

Has this issue been fixed? I am facing the same in Pycharm 22

[Liko2k]

Me too.

[Liko2k]

I am behind the corporate firewall (proxy).

[va-adh]

In my corporate network, I have the same problem.
On Visual Studio Code it works but not on IntelliJ I got "Waiting for GitHub Authentication".

[v0ry]

Had the same problem, the problem was I downloaded copilot first from the official webside, but also had a plugin that cofigured copilot which caused the error. If I were you I'd delete copilot, and check if it works afterwords and if not reinstall it.

[Silbad]

Hello, same problem, click on "Sign In" to copilot make nothing

[v0ry]

: copilot auth
wait, window appears. Follow as mentioned

[v0ry]

Also I use, it's faster.

copilot in lua

[v0ry]

Make sure to delete files
rm -rf ~/.config/github copilort/
rm -rf ~/.config/nvim/pack
So you get rid of the installation from github... Else you will ahe an errro

[tal19987]

Still having an issue with VSCode, suddenly stopped working

[23875658]

Just close then reopen your workspace

[grzla]

this just started happening here. after i pulled changes to my project from github, now on any project i have, when i start vscode i can see the copilot chat history for a few seconds until everything is loaded, then it disappears and i get 'sign in to github to use copilot, your ai pair programmer.' clicking 'sign in' doesn't do anything. everything is up to date and i've tried restarting the extension.